AARST_Radon_Reporter_Q42025

28 | DECEMBER 2025 2025 Complaints Standards violations 9 • Using uncalibrated device • Measurement violated closed-building conditions and device was improperly placed • Installed exterior outlet without state-required license • Installed fan and broke (?) pipe • Exhaust point below roof and justification not noted in OM+M plan • Exhaust point too close to operable opening • No information packet provided • Crawlspace membranes unsealed • Excessive noise and vibration Conduct violations 5 • Guaranteed work but not responding to emails/calls • Avoiding client – not responding to emails and calls • Not honoring terms of contract • Criminal conviction for improper testing/banned from practicing in state • Noncompliance with device requirement for certification Unknown/Unclassified 1 • Complainant stated “they’ve come out 5 times and radon is still high” Sanctions NRPP’s disciplinary policy is progressive. With lower-level infractions, discipline involves supporting, informing and educating certified professionals to improve technical proficiency and promote professional practice. The first line of sanctions for lower-level violations includes returning to the residence to resolve the issue that is being complained about within 30 days (or immediately if the issue places the health and wellbeing of the resident at risk). Multiple (or repeated) lower-level violations include 4 hours of continuing education in addition to resolving the violation. If appropriate action is not taken or is not taken by the deadline established by the Compliance Office, if the certified professional ignores or fails to assist with a compliance investigation, is convicted of criminal activity, engages in gross misconduct, or blatantly disregards the ANSI/AARST Standards, the sanctions are more severe and include suspension of certification, revocation of one or more NRPP certifications, and a possible ban from ever becoming certified with NRPP. In addition, state radon offices are notified which can often result in loss of state credential as well. NRPP does not take the imposition of severe sanctions lightly. Withdrawing an individual’s certification is a serious decision and may have a far-reaching impact on the professional. Fortunately, few individuals have had their certification(s) suspended or revoked or have been banned from NRPP certification. Although the disciplinary process is available to the public on NRPP’s website, complainants are often discouraged when they file a complaint and the individual’s profile remains available in NRPP’s Find a Professional directory of certified professionals. They falsely believe that if they file a complaint against an individual that NRPP immediately and permanently withdraws the person’s certification. PROFICIENCY

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